Archive for June, 2007
How Transformers changed the American Childhood Experience
I don’t usually like to link to articles from Wired, because, hey, if you read my blog, you probably already read Wired, so why repeat to the point of cliché? Still, this particular article is rife with geeky references, and since you, like me, are one of the many who vividly remember the resurrection of [...]
You Might Want to Examine Your Customer Service when…
You google your company name and the first three pages of links do not contain a link to your company web site, but rather, dozens of links to various pages describing how much your company blows.
Ouch.
I was searching for the American Servicing Company’s customer service phone number, with whom I have a mortgage. They’re a [...]
The Art of the Schmooze Part 4: Body Language
This is part 4 of an ongoing series of articles entitled “The Art of the Schmoozeâ€. Here’s a list of the other posts in this series (some are yet-to-be-written; will be updated after completion). Please note that these articles, although certainly useful in all social interactions, are written mostly with salesmanship in mind. Since I’m [...]
